Kariya Privacy Policy — Our Commitment to Protecting Your Personal Information

This privacy policy explains in detail how personal information is collected, stored, processed, and used for users of the kariya platform. It applies to our website, mobile platform, and all associated services.

By creating an account or using the Kariya platform, you agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.

We believe transparency is the foundation of trust. That's why kariya always lets you know what data is collected, why it's collected, and how it's used.

Kariya collects the following types of information:

a) Information provided at registration:

• Full name, date of birth, gender
• Email Address & Mobile Number
• Residential address (city, district, country)
• Password provided at registration (stored in encrypted form)

b) Information provided during KYC verification:

• National ID (NID) or passport photo
• Selfie photo (for identity verification)
• Proof of address (where applicable)

c) Automatically collected information:

• IP Address & Device Information
• Browser type and version
• Time spent on the platform and pages visited
• Transaction history and gaming activity

Kariya uses your information for the following purposes:

• Identity Verification: To confirm account ownership and prevent access by minors.
• Payment Processing: To process deposits and withdrawals reliably.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Support Services: To resolve your issues quickly and accurately.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve your experience on the platform.
• Contact: To send important updates, security alerts, and promotional offers.

Kariya follows industry-leading standards to protect your information. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Secure Data Centers: Stored on ISO-certified servers meeting international standards.
• Two-Factor Authentication (2FA): OTP and additional verification methods to secure your account.
• Regular Security Audits: Third-party security audits are conducted on a regular basis.
• Restricted Access: Only authorized personnel can access sensitive information.
• Log Monitoring: Suspicious activity is automatically detected and blocked.

Your information is retained for as long as legally required. Even after account closure, certain data may be kept for a defined period for legal reasons.

Kariya does not sell or rent your information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: To complete transactions. They are also bound by strict privacy policies.
• Identity Verification Service: With certified providers for the KYC process.
• Legal Authorities: When legally required by court order or government directive.
• Security Partner: Limited data for fraud prevention purposes.
• Gaming Provider: Minimum information required to operate the games.

In all such cases, third parties may only use the information for the specified purpose and are bound by a confidentiality agreement with kariya.

Kariya uses cookies and similar technologies to improve the platform experience. Types of cookies we use:

• Essential Cookies: Essential for the platform to function. Includes login sessions, security tokens, etc. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme). These are optional.
• Analytics Cookies: To understand which parts of the platform are used most. No personal identifiers are included.

You can block cookies at any time through your browser settings. Note that disabling essential cookies may affect some platform features.

Every Kariya user has the following rights:

To exercise any of these rights, contact our support team. We will respond within 30 business hours.

Kariya strictly prohibits use of the platform by anyone under 18. To protect minors, we:

• We verify your age at the time of registration.
• We verify date of birth and identity documents as part of the KYC process.
• We investigate suspicious accounts immediately.
• We provide account lock options for parents.

If an underage account is identified, it will be closed immediately and all associated transactions will be cancelled.

Kariya does not retain your information longer than necessary. General rules:

• Active Account Information: Retained for as long as the account remains active.
• Closed Account Data: Generally retained for up to 5 years after closure (for legal reasons).
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: Retained in accordance with international regulatory standards.
• Log Data: Up to 1–2 years for security purposes.

If you request account deletion, we will erase all data not legally required to be retained within the applicable timeframe.

Kariya may update this privacy policy as needed. When significant changes are made:

• A clear notice will be displayed on the platform.
• A notification will be sent to your registered email address.
• The effective date of any updated policy will be stated at the top of the page.
• You will be given adequate notice before any major changes take effect.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Active 24/7 from any page on the platform.
• Email: [email protected] — typically responded to within 24 business hours.
• FAQ: For general inquiries FAQ Page View.

We take every concern seriously. Our dedicated privacy team is here to help with any data protection questions.